New Century Labs
For concierge medicine practices

Lab testing infrastructure for concierge medicine.

New Century Labs gives concierge and membership practices the lab testing layer behind a high-touch patient experience — transparent cash-pay pricing, convenient draw access, and dependable recurring-testing workflows, with far less insurance-billing friction.

Who this is for

Built for membership-driven, high-touch care.

A

Concierge medicine practices

Practices that promise responsiveness and continuity, and want lab logistics to match.

B

Membership-based primary care

Models where members expect predictable costs and a simple testing experience.

C

Executive health programs

Programs coordinating broad panels for busy patients who value their time.

D

Preventive, recurring-testing practices

Practices that test on an ongoing cadence and need pricing that stays workable over time.

Concierge practices differ in their protocols, panels, pricing, and membership structure — New Century Labs supports the lab workflow, not a single way of running your practice.

The operational challenge

Concierge care raises the bar on lab logistics.

A premium experience falls apart at the small moments. Lab testing is one of them — and it should feel effortless.

01

Recurring testing at scale

Members are tested on an ongoing cadence; the workflow has to stay consistent every time.

02

High patient expectations

Members expect the same ease and clarity from labs that they get from the rest of your service.

03

Pricing clarity

Members want to know what testing costs up front — not a bill that arrives weeks later.

04

Coordinating busy, distributed patients

Patients travel or live across regions and still need a convenient place to be drawn.

05

Insurance-billing friction

Claims and denials add administrative drag that a membership model is designed to avoid.

How New Century Labs works

A simple path your members barely notice.

Step 1

Order the panels you need

Choose broad and custom panels for each member; ordering and clinical decisions stay with the provider.

Step 2

The member sees the price first

Pricing is pre-agreed with a national laboratory network and accepted before the draw — no insurance claims.

Step 3

Draw, then results to your portal

Members are drawn in your office or nearby; results return to your portal for the provider to review.

A better patient experience

A lab experience that matches your service.

Clear pricing

Members see significantly lower cash-pay pricing, set before the draw, so cost is never a surprise.

Convenient draw access

In your office or at a nearby patient service center, wherever the member happens to be.

Fewer billing surprises

No insurance claims to track and no surprise bills arriving later.

Simple coordination

One consistent process for ordering, draws, and results across your membership.

Recurring & preventive testing

Operational support for testing that repeats.

Membership care often means testing the same members again and again. New Century Labs keeps that operational workflow consistent — reorder panels, get drawn, and return results to your portal — with pre-agreed pricing that stays workable across repeat visits. What to order, and when, is always the provider’s call.

  • Reorder broad or custom panels at each cycle
  • Pre-agreed pricing that supports ongoing testing
  • $0 setup, no monthly fees, no minimums
  • Results returned to your portal each time
2,500+
draw sites nationwide

In-office draws or a CLIA-certified draw site near your member.

Nationwide draw access

Draw access wherever your members are.

Members travel and relocate. They can be drawn in your office or at a nearby patient service center, across thousands of draw locations nationwide — so a trip out of town doesn’t interrupt their testing schedule.

Flexible clinic workflow

Structure lab pricing to fit your model.

Concierge and membership practices run on different models, so New Century Labs lets you structure patient-facing service and handling processes in a way that fits how yours operates. Pricing stays transparent — members always see the total before the draw — so the experience remains clear and predictable for everyone.

Concierge practice FAQ

Questions concierge practices ask.

Can we use this for recurring membership testing?

Yes. The same ordering, draw, and results workflow repeats each cycle, with pre-agreed pricing that stays workable over time.

Can patients use draw sites outside our local area?

Yes. Members can be drawn at a nearby patient service center across thousands of draw locations nationwide, or in your office.

How is cash-pay pricing communicated?

Pricing is pre-agreed with a national laboratory network and shown to the member before the draw — no insurance claims, no surprise bills.

Can we use custom panels?

You can order broad and custom panels, choosing what each member’s plan calls for.

Does New Century Labs make clinical decisions?

No. New Century Labs provides lab testing infrastructure. Diagnosis, interpretation, and ordering decisions remain with the licensed provider.

How does this fit into a concierge workflow?

It runs quietly in the background: you order, the member is drawn nearby, results return to your portal, and pricing stays clear throughout.

See how New Century Labs fits your concierge practice.

Book a 20-minute call to walk through pricing, ordering, and member draw access.