SMS

Last updated October 22, 2026 New Century Labs, LLC

Program

New Century Labs sends text messages to healthcare providers and their staff who ask to communicate with us by text or who text our business number first. Messages are conversational replies about your New Century Labs account, including test menu and pricing questions, account setup and onboarding, and order, shipment and billing updates. We do not send promotional or marketing messages.

Message frequency

Message frequency varies.

Costs

Message and data rates may apply.

Opt out

Reply STOP at any time to stop receiving messages. You will receive one confirmation message and no further texts. Reply START to resubscribe.

Help

Reply HELP, email customerservice@newcenturylabs.com, or call 1-800-519-2997.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

See our Privacy Policy at https://newcenturylabs.com/privacy-policy. We do not sell or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.